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Coinwy > Blog > News > Coinbase > Coinbase Defies $20M Ransom After Data Breach
Coinbase

Coinbase Defies $20M Ransom After Data Breach

Thiago Alvarez
Last updated: May 16, 2025 4:21 pm
Thiago Alvarez
Published: May 16, 2025
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Key Takeaways:

  • Coinbase CEO Armstrong denies ransom after data breach.
  • Data breach impacts less than 1% of users.
  • Stock rises 24% after joining S&P 500.

The breach underscores the vulnerabilities in insider security for cryptocurrency platforms, with Coinbase’s refusal to pay the ransom demonstrating a commitment to protecting customer assets.

Coinbase faced a challenging situation when overseas customer support agents were bribed to leak sensitive user information. The breach, impacting less than 1% of users, involved names, emails, and other data but not passwords or private keys.

“I’m going to respond publicly to these attackers by saying no, we are not going to pay your ransom,” — Brian Armstrong, CEO, Coinbase.

Brian Armstrong, in a public statement, asserted the company’s stance against paying the $20 million ransom. Instead, Coinbase announced a $20 million reward fund to capture those responsible, highlighting its dedication to user security.

The breach led to significant financial implications, with estimated costs for remediation and reimbursements reaching up to $400 million. Despite the breach, Coinbase’s stock rose by 24% after joining the S&P 500.

Coinbase’s proactive measures include opening a new support hub, reimbursing tricked customers, and enhancing security measures. These actions aim to rebuild trust and shore up its defenses against insider threats in the future.

Additional insights suggest that this incident may lead to stricter regulatory scrutiny and necessitate further advancements in insider threat detection technologies across the industry. The breach highlights the need for robust security measures to avoid similar financial and reputational risks.

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